TERMS OF SERVICE

Last updated: September 10, 2026

OVERVIEW

Welcome to JEONG.

The terms "we", "us" and "our" refer to JEONG. JEONG operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

JEONG is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information about your legal rights and obligations.

By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access the Services.

Nothing in these Terms limits or excludes any statutory consumer rights that cannot lawfully be limited or excluded.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you have the necessary permission from a parent or legal guardian to use the Services where applicable.

To use certain parts of the Services or purchase products, you may be required to provide information including your email address, billing information, payment information and shipping information.

You agree that the information you provide is accurate, current and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials, where applicable, and for activity conducted through your account.

You may not transfer, sell, assign or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately.

However, colors and other visual characteristics may appear differently depending on your device, display settings and other technical factors.

Minor variations may also occur between products where reasonably inherent to the manufacturing or production process.

Product descriptions, availability and specifications may be updated from time to time.

We reserve the right to discontinue products or limit quantities available to particular persons, geographic regions or jurisdictions where permitted by applicable law.

Nothing in this section affects any statutory rights you may have in relation to products that are faulty, damaged, incorrectly supplied or otherwise not in conformity with applicable consumer law.

SECTION 3 — ORDERS

When you place an order through the Services, you are making an offer to purchase the products included in your order.

We reserve the right to accept or decline an order where permitted by applicable law, including in cases involving product unavailability, payment problems, suspected fraud, pricing or product information errors, or restrictions on our ability to fulfill the order.

Your payment must be successfully authorized and processed as part of the order process.

Please review your order carefully before submitting it.

Because products may enter processing shortly after an order is confirmed, we cannot guarantee that changes or cancellations can be accommodated after processing has begun. This does not affect any cancellation or withdrawal rights you may have under applicable law.

If we cancel or materially modify an order, we will attempt to notify you using the contact information provided with your order and, where applicable, issue the appropriate refund.

Returns and refunds are governed by our Refund Policy and applicable consumer law.

Products purchased through the Services are intended primarily for personal use. You may not purchase products for unauthorized commercial resale where doing so violates these Terms or applicable law.

SECTION 4 — PRICES, TAXES AND BILLING

Prices, discounts and promotions may change without notice. The price applicable to your purchase will be the price displayed during checkout when you place your order, subject to correction of obvious errors as permitted by applicable law.

Applicable taxes will be displayed or included as required by law and according to the destination and circumstances of the transaction.

JEONG currently offers free standard shipping to destinations eligible for delivery through our checkout, as further described in our Shipping Policy.

International orders may, depending on the destination and applicable law, be subject to customs procedures, import duties, taxes or other charges imposed by local authorities.

You agree to provide accurate, current and complete billing and payment information when making a purchase.

You represent that you are authorized to use the payment method provided for your purchase.

SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery times displayed or communicated through the Services are estimates unless expressly stated otherwise.

Delivery times may be affected by order processing, destination, carrier operations, customs procedures, product availability and events outside our reasonable control.

We will make reasonable efforts to fulfill and deliver orders within the estimated timeframe.

Risk of loss or damage will pass in accordance with applicable law. Nothing in these Terms is intended to transfer risk to a consumer earlier than permitted under mandatory consumer protection law.

For additional information regarding shipping, please refer to our Shipping Policy.

SECTION 6 — RETURNS AND REFUNDS

Returns, refunds and applicable withdrawal rights are governed by our Refund Policy and applicable consumer protection law.

If an item arrives damaged, defective or incorrect, please contact us at support@jeong-co.com so that we can review the issue and provide an appropriate solution.

Nothing in these Terms limits statutory rights or remedies available to consumers under applicable law.

SECTION 7 — INTELLECTUAL PROPERTY

The Services, including our brand names, trademarks, logos, designs, text, photographs, graphics, video, audio, product presentation, website design and other content, are owned by or licensed to JEONG and are protected by applicable intellectual property laws.

The Services are provided for your personal, non-commercial use.

Unless expressly permitted by us or by applicable law, you may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, commercially exploit or transmit material from the Services without prior written authorization.

Nothing in these Terms grants you ownership of, or a license to use, JEONG's trademarks, logos or other intellectual property except as expressly stated.

The Shopify name, logo and related trademarks belong to Shopify. Other names, logos and trademarks appearing through the Services belong to their respective owners.

All rights not expressly granted are reserved.

SECTION 8 — OPTIONAL TOOLS

We may provide access to tools or functionality supplied by third parties.

We may not monitor or control these third-party tools and, except where otherwise required by applicable law, they may be provided on an "as is" and "as available" basis.

Your use of third-party tools may also be subject to the terms and privacy policies of the relevant third-party provider.

We may introduce new tools, functionality or resources in the future. Unless otherwise stated, such features will form part of the Services and will be subject to these Terms.

SECTION 9 — THIRD-PARTY LINKS

The Services may contain links to websites, content or services operated by third parties.

We are not responsible for examining or evaluating all third-party websites or content accessible through those links.

If you choose to access a third-party website, you should review its applicable terms, policies and privacy practices.

To the extent permitted by law, JEONG is not responsible for transactions entered into directly between you and an independent third party through a third-party website.

Nothing in this section limits liability that cannot lawfully be excluded.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

JEONG is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with JEONG.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and JEONG, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with JEONG.

SECTION 11 — PRIVACY

Personal information collected through the Services is processed in accordance with our Privacy Policy.

Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information relating to your access to and use of the Services in order to provide and improve its services.

Please review our Privacy Policy for information about how personal information is collected, used, disclosed and protected, and how you may exercise applicable privacy rights.

SECTION 12 — FEEDBACK

If you voluntarily submit reviews, ideas, suggestions, feedback, photographs or other content to us ("Feedback"), you represent that you have the necessary rights to submit that content.

Where permitted by applicable law, you grant JEONG a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, distribute and display that Feedback for purposes related to operating, improving and promoting the Services.

You must not submit content that infringes another person's intellectual property, privacy, publicity or other rights, or content that is unlawful, defamatory, abusive, obscene, fraudulent or contains malicious software.

You remain responsible for the Feedback you submit.

Nothing in this section affects any rights that cannot lawfully be waived or transferred.

SECTION 13 — ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other information.

We reserve the right to correct errors and update inaccurate information.

Where an error affects an order that has already been submitted, we will act in accordance with applicable law and, where appropriate, contact you before taking further action.

Nothing in this section limits statutory rights available to consumers.

SECTION 14 — PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to violate applicable laws or regulations, infringe intellectual property or other rights, transmit malicious code, engage in fraud, impersonate another person, collect personal information unlawfully, interfere with the security or operation of the Services, or engage in conduct intended to harm JEONG, Shopify, our customers or other users.

You must not attempt to bypass security, authentication or access-control measures implemented through the Services.

We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated, subject to applicable law.

SECTION 15 — AUTOMATED ACCESS AND AGENTS

Automated systems, bots, agents, scraping tools or similar technologies must not access or interact with the Services in a manner that violates applicable law, circumvents security or technical restrictions, disrupts the Services, misrepresents the nature of the interaction or places an unreasonable burden on our systems.

We may implement reasonable technical measures to prevent or restrict abusive or unauthorized automated access.

SECTION 16 — TERMINATION

We may suspend or terminate access to all or part of the Services where permitted by applicable law, including where these Terms have been materially violated or where necessary to protect the security or integrity of the Services.

Termination does not affect rights or obligations that arose before termination.

Provisions which by their nature should survive termination, including those concerning intellectual property, liability, privacy and governing law, will continue to apply.

SECTION 17 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.

We do not guarantee that access to the Services will always be uninterrupted, secure or error-free.

However, nothing in these Terms excludes, restricts or modifies warranties, guarantees, statutory conformity requirements or other consumer rights that cannot lawfully be excluded or restricted.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, JEONG and its service providers will not be liable for indirect, incidental, special or consequential losses arising from use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability or statutory consumer remedy that cannot legally be excluded or restricted.

Your statutory rights as a consumer remain unaffected.

SECTION 19 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services, your material breach of these Terms or your infringement of the rights of another person.

Nothing in this section creates obligations that would be unlawful or unenforceable under mandatory consumer protection law.

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law or, where necessary, severed from these Terms.

The remaining provisions will continue in full force and effect.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with policies and other terms expressly incorporated by reference, constitute the agreement governing your use of the Services.

Nothing in this section limits rights granted to consumers under mandatory applicable law.

SECTION 22 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent where such consent is permitted to be required by law.

We may transfer our rights and obligations in connection with a legitimate business transfer, restructuring or similar transaction, subject to applicable law and without reducing your statutory rights.

SECTION 23 — GOVERNING LAW AND CONSUMER RIGHTS

These Terms and your use of the Services are governed by the laws applicable to the establishment and operation of JEONG, subject to any mandatory consumer protection laws that apply in the country where you reside.

If you are a consumer in the European Union, European Economic Area or United Kingdom, nothing in these Terms deprives you of mandatory protections available to you under the laws applicable to consumers in your country of residence.

Any disputes will be handled by the competent courts determined under applicable law.

SECTION 24 — HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect their interpretation.

SECTION 25 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or applicable legal requirements.

The current version will be made available on this website.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes will not retroactively reduce statutory rights relating to purchases made before the updated Terms became effective.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

JEONG
Email: support@jeong-co.com

Additional legally required trader and business identification information will be made available through our Legal Notice and/or Contact Information in accordance with applicable law.